Consumer Insights

Challenge

A Fortune 100 CPG company wanted to develop a line of wellness beverages aimed at consumers who were not a typical target for them.

Approach

The approach required several stages of development:

1.) We began with foundational qualitative research to better understand the habits, practices, and needs of the new consumers. 

2.) After a deep understanding of the target, we developed concepts for several new product ideas.  We tested the concepts in several rounds of focus groups, co-creating with consumers and iterating rapidly to improve the product names, positioning, design, packaging communication, ingredients/supplements, and ultimately the overall proposition.

3.) To bring the products to life, we created physical mockups and brought the final concepts to test with consumers in a retail environment. I led strategic development of concepts and moderated focus groups and retail consumer interviews.

Result

Refined four product concepts for client to take into development and build out the entire proposition for further testing.